Question 1

What is HealthiestYou?

Accepted Answer

HealthiestYou is a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. By scheduling a visit with their U.S. board-certified and licensed medical doctors, you can be diagnosed, treated, and prescribed medication if necessary.

Question 2

What can I use HealthiestYou for?

Accepted Answer

HealthiestYou can help you with everyday, nonemergency healthcare issues, including sinus problems, allergies, flu symptoms, and much more. Skip the waiting room or a trip to the ER. They're here to help you feel better, faster, and get you back to living your life.

Question 3

Who are the HealthiestYou doctors?

Accepted Answer

HealthiestYou doctors are U.S. board-certified internists, family doctors, and pediatricians. They average 20 years of experience and are licensed to practice in your state.

Question 4

How much does it cost?

Accepted Answer

HealthiestYou service fees are $9 per month or $108 per year.  Once you have paid for your subscription there are no visit fees when using HealthiestYou for everyday medical care. Specialist and mental health doctors may incur an additional charge.

Question 5

Can my family use HealthiestYou?

Accepted Answer

Your HealthiestYou service available for your household. Each household includes primary member, spouse and up to 6 dependents under the age of 26 that live at the same address.   Dependents over 18 years old must have their own sign in and request their own visits. For dependents under 18 years old, the primary account holder must request a visit on their behalf through the app, website, or by phone.

Question 6

Does HealthiestYou replace my doctor?

Accepted Answer

No. HealthiestYou doesn’t replace your primary care doctor. HealthiestYou should be used for non-emergency illnesses when it is not convenient to get to the doctor or it is outside of regular office hours.

Question 7

Can HealthiestYou physicians prescribe medications?

Accepted Answer

Yes, when medically appropriate, doctors can prescribe most medications. If a prescription is not required, the doctor may provide you with instructions for managing symptoms or following up with your primary care doctor.

Question 8

Do I need to have my insurance information available?

Accepted Answer

No. HealthiestYou is a separate benefit, and your insurance information is not required to have a visit.

Question 9

How do I set up my account after purchasing the service?

Accepted Answer

Download the HealthiestYou app, visit the website HealthiestYou.com, or call 1-866-703-1259 to set up your account. You can visit our account setup help page for more detailed instructions.

Question 10

Can I use HealthiestYou while traveling?

Accepted Answer

HealthiestYou is available throughout the United States, so you can use the service while traveling. Unfortunately, this service is not available for international travel.

Question 11

Does my service start immedietly after payment?

Accepted Answer

Unfortunately, no.  The HealthiestYou system can take up to 48 business hours to have your information in their system.  We try to be as fast as possible so you can have access to a doctor as soon as you can.

Question 12

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription anytime.  Use the Contact Us page, located in the menu above, to cancel your subscription. Your service will end on the next billing cycle. We do not offer pro-rated refunds for monthly subscriptions.